Fast and intelligent assistance

How can we help you?

Our AI-powered support team is always available to guide you through the service and answer any questions. To get started, click on the chatbot in the bottom right and contact us anytime.

24/7 Support

  • Multilingual support

    Our AI-powered support responds in any language.

  • Immediate responses

    Get quick and clear answers, without waiting, on all the service features.

  • Complete guide

    You can get clarifications on payment, shipping, returns and much more.

Available 24/7

Our contacts.

For collaborations or special service needs, our team is always available. You can contact us via email or Telegram and we'll get back to you as soon as possible.

Email: debuy@taomark.com

Telegram: DeBuy_Support

📍 Address: Via Circonvallazione Clodia 163/167, Rome (RM).

Send us a message!

Contact us

Frequently Asked Questions

Find out what you can ask of our artificial intelligence and how it can best assist you.

What can I ask of artificial intelligence?

You can ask everything you need to use the service correctly : how to send links from compliant sites, enter the correct prices, choose collection points to save, track orders and returns, and receive advice on best practices to avoid mistakes.

How long does it take to receive a response?

AI responses are instant. For requests requiring human intervention, you'll receive a response within one business day .

In which languages ​​can I get support?

AI responses are instant. For requests requiring human intervention, you'll receive a response within one business day .

Can I ask how to correctly fill out an order?

Yes. Artificial intelligence guides you step-by-step on how to send correct links, accurate prices, and pickup locations, avoiding common mistakes.

How can I open a support ticket using AI?

You can open a ticket directly by asking the artificial intelligence in the chatbot. Clearly state your request or specific need, and our team will respond within one business day .