Shipping
If you have any other questions, please contact us at debuy@taomark.com .
Is shipping free?
Shipping is free for orders over €59. For purchases under this amount, shipping costs €3.99.
Are shipments insured?
Yes. All orders processed through DeBuy are covered and protected throughout the entire process, from purchase to final delivery.
Will I receive tracking for my shipment?
Yes. Once you've made your purchase on the selected e-commerce site and the seller provides the tracking code, you'll receive the tracking code via email.
If the original e-commerce site doesn't provide tracking, you'll still receive order status updates via email.
How long will it take for me to receive the tracking?
Purchases are generally processed within 1 business day of payment.
Tracking delivery times depend on the originating e-commerce site and its order processing times.
How long does it take to receive my order?
Delivery times are indicative and always depend on the e-commerce site the product comes from.
Do you ship worldwide?
Yes, DeBuy ships worldwide , as long as the originating e-commerce site ships to the destination country indicated by the user.
Are there any countries we can't ship to?
Shipping options depend exclusively on the policies of the e-commerce site of origin.
If the site you send the product link from does not ship to your country, DeBuy will not be able to complete your order.
How can I check if a product can be shipped to my country?
We recommend checking directly with the original e-commerce site to ensure the selected product is available for shipping to your country before sending the link.
I have special shipping requirements, what can I do?
If you have any special needs, please add them in the order notes or contact us before purchasing.